Guidance to licensing authorities Primary legislation
Itregulates various forms of gambling, including online gambling, sports betting, casino gaming, lotteries, and others. Many online casinos have multiple licences. While we only ever recommend online casinos that adhere to UKGC regulations on our site, there are a few things you can do yourself to verify a brand’s licence and to keep yourself safe. To keep yourself safe and to keep your gaming experience enjoyable, we recommend that you only sign up and play at duly licensed online casinos. Fees for non-remote Casino 2005 Act operating licences have been based on annual gross gambling yield (GGY) rather than the type of premises licence. An existing Small 2005 Act casino wishes to utilise the new table to gaming machines ratio alongside a reduction in its minimum required table gaming area.
In December 2023, the Gambling Commission launched a new ‘Tell us something in confidence’ service to report criminal and suspicious activity in the gambling industry. As part of the gambling laws in the UK, licensees must obtain and verify the identity of a customer before permitting them to gamble. Personal licenses cover the key personnel of gambling businesses. The local authority is in charge of determining all the premises’ fees.
They cover areas including random number generation, game integrity, player account management, and responsible gambling tools. The LCCP is updated periodically; licence holders are expected to monitor and implement changes as they come into effect. The LCCP, issued under Section 24 of the Gambling Act 2005, is the central compliance document for all UKGC licence holders. The primary legislation governing gambling in Great Britain is the Gambling Act 2005.
Chapter 5 ‘Review of licensing authority fees’ outlines proposed changes to premises licence fees for Small 2005 Act casinos, which 1968 Act casinos that elect to move onto the new regime will also be subject to. In order to include SSBTs as part of a sportsbook offering, casinos would be required to apply for a remote general betting standard real events licence. As referenced in our response to the ‘Gaming machine allowance for 1968 Act casinos’ section, we acknowledge concerns from stakeholders about the necessity of a table gaming area requirement given the sliding scale includes a specified number of tables.
Looks are the cheapest thing for an unlicensed operator to buy. Our overview of your rights when a casino is not on GamStop sets out what is realistic. The absence of a UK licence narrows the easy routes; it does not always close every door. It does not automatically mean you have no options if you have already lost money.
When you choose a licensed casino, you know that its fairness is verified by both the UKGC and independent gambling testers. We dig deeper into this subject on our safest online casinos page. Here you can find licensed casinos that are safe for British players.
What player protections could be adopted in casinos for those customers participating in sports betting? If you are a casino licence operator, what impact is permitting sports betting expected to have on the Gross Gambling Yield (GGY) of your casino(s)? Should all 1968 Act casinos be permitted to offer sports betting, regardless of size? Therefore, 1968 Act casinos are losing out on potential revenue that might otherwise have been generated if they were allowed to offer sports betting services. Consumers (particularly international tourists) still bet on sporting events via mobile devices while in casinos, irrespective of whether sports betting is permitted or not.
Casinos that have failed to comply face licence suspension or revocation — another reason why it is always worth checking how to check if a UK casino is UKGC licensed before you play. Key changes include a £5 maximum stake limit on online slots, mandatory casino affordability checks UK operators must conduct at defined loss thresholds, a ban on autoplay features, and a 10x cap on bonus wagering requirements. The only reliable way to check if a UK casino is UKGC licensed is to look up the operator’s licence number on the official UKGC register. Some rogue casinos display a UKGC-style logo without holding a genuine licence. Unlicensed casinos may withhold winnings or refuse withdrawals, leaving you with no legal recourse whatsoever. Knowing how to check if a UK casino is UKGC licensed is the single most important step before you deposit at any online casino.
Here, you’ll find the key criteria you should look for in a casino site, along with some expert suggestions. Still, you may find some no-deposit bonuses if you search a large number of casino sites. You’ll also find daily and monthly cashback offers depending on which casino platform you join.On many platforms, your weekly cashback percentage depends on your loyalty tier. Most operators offer cashbacks on a weekly basis, so you get back a portion of your lost wagers during the week.
Many of the responses from outside of industry were strongly in favour of staff alerts but argued that they needed to be complemented by staff training so that they can intervene in a meaningful way. Non-industry responses were supportive of staff alerts being mandated, while views were split across industry. The Behavioural Insights Team’s response to the consultation recommended that voluntary limits that are strongly encouraged are used over mandatory limits as the evidence of the impact of the latter is limited. However, what the mandatory limits should be and how long the cooling-off period should be once the limits are hit prompted a wide range of responses. The government’s preference is for a 30 second minimum cooling-off period, but we would be content with a longer minimum time period if evidence provided in response to the Gambling Commission’s consultation suggests that longer is needed in order to protect players. Other responses from outside of industry thought that the cooling-off period should be longer, with respondents stating either 60 or 120 seconds.
• Lobby areas and toilet facilities may be taken into account but the non-gambling area shall not consist exclusively of lobby areas and toilet facilities. • Facilities for gambling cannot be provided in the non-gambling area. An example of a wholly automated gaming table is an automatic roulette wheel into which the ball is inserted not by a human dealer but at regular intervals by the mechanism itself, and bets are placed at touch screen terminals.
If you contract with any of the participants who use your gambling facilities (that is if any of those participants are your own customers) then you will need this licence instead of the casino (game host) operating licence. This licence allows you to offer casino games to customers via a website, mobile phone, TV or other online service. The UKGC has banned credit card deposits in UK licensed casinos since 2020. Since April 2020, it’s been a rule that UKGC licensed casinos can’t accept credit card deposits. It’s worth noting that for some casinos, one operator can run a number of different brands under the same licence, these are often called white label sister sites.
You’ll also find lots of responsible gambling tools and support options, which are often inadequate at offshore casinos. Due to its strict regulations, operators need to acquire different types of licences for different types of products they offer. Our dedicated page is your gateway to finding the most secure and reputable online casinos in the UK, all fully licensed and regulated by the UK Gambling Commission (UKGC). Let’s find out more about online casino banking, gambling regulations, and responsible gambling in the UK. As a result of such regulations, UK casinos are popular for providing safe environments for all players online. These are safe and trustworthy casino sites with proper licensing and player protection measures.Safe UK casinos also allow you to file formal complaints to the operators.
Unlicensed casinos offer no legal protection and may refuse payouts or misuse player data. By taking the time to understand how gambling regulation works and how to verify a casino’s license, you can be confident that you have a real chance of winning when gambling online. Paragraph 9.7 – Pre-2005 Act casinos with grandfather rights (converted casinos) are now permitted to offer betting, subject to The Casinos (Gaming Machines and Mandatory Conditions) Regulations 2025 (opens in new tab) which limit the maximum number of separate betting positions. Paragraph 7.4 – Converted casinos are now permitted to offer betting, subject to The Casinos (Gaming Machines and Mandatory Conditions) Regulations 2025 (opens in new tab) which limit the maximum number of separate betting positions. It is also recommended casino not on gamstop that, for clarity and to assist future inspections of the premises and administration of the licence, licensing authorities record in their decision the content of the application and particulars of what the authority has granted.
- The financial regulation of gambling is set out mostly in the British Finance Acts and provides for various levels of duty upon different types of gambling.
- Where a casino has two premises licences, an operator is able to site 40 gaming machines in the same building; and where an operator has three licences, 60 gaming machines.
- Please rank these options in order of preference, with 1 being your preferred option.
- The period of time within which representations must be made will be prescribed in regulations.
- This makes sure that new online casinos in the UK generally maintain high standards.
- The gambling authority upholds some of the strictest standards in the world, from the quality of UK casinos to player protection.
Licensing guidance for operators and local licensing authorities
In England and Wales, the government sets a cap and licensing authorities have flexibility below that to set their fees. The maximum annual fee for an adult gaming centre (arcade) is £1,000 in England and Wales, and £700 in Scotland. For example, the maximum annual fee for a large casino is £10,000 in England and Wales, and £7,500 in Scotland. Licensing fees vary by premises type. Therefore, the proposals set out in this chapter will only apply to licensing authorities in England and Wales.
In the financial year to 2022, the average GGY per Category B machine (across all licenced land-based venues) was £30,360, compared to £2,030 per Category C machine and £1,350 per Category D machine. Another key benefit is the increased GGY from Category B machines in bingo and arcade venues. The proposed measure will allow venues to remove unused Category C and D machines and save on the costs of maintaining and powering them. The primary benefit of this measure is a reduction in energy and maintenance costs from unused machines. The Gambling Commission will conduct a future review of the gaming machine technical standards. The increase in Category B machines is expected to be even higher for Option 3, where no restrictions would be applied.
The Malta Gaming Authority (MGA) is a respected EU regulator — many good operators hold both — but on its own it doesn’t provide UK-specific protections like GAMSTOP. If gambling itself is causing difficulty, please see our responsible gambling page for free, confidential support. UK licensing conditions have tightened significantly, making Britain one of the most protective markets in the world. Each of our reviews lists the operator and licence number, verified on the public register. Casinos must verify you’re 18+ and confirm your identity (KYC), which protects against under-age gambling and fraud, and keeps your account secure.
Figure 3: Proposed sliding scale for 1968 Act casinos
That accountability is exactly why we only ever feature UKGC-licensed casinos on CasinoReg. A casino with a valid licence has agreed to rules on fairness, security, responsible gambling and player-fund protection, and can be investigated, fined or shut down if it breaks them. A UK Gambling Commission licence is the single most important thing to check before playing at any online casino. Knowing how to check if a UK casino is UKGC licensed is the most important thing any UK player can do before depositing real money online.
Some of the same size requirements for Small 2005 Act casinos will apply for 1968 Act casinos, should they increase their entitlement to gaming machines to more than 20 (including one or more Category B machines). This will ensure that casinos continue to offer a variety of gaming and non-gaming activities for customers while at the same time allowing a greater number of machines to be sited on the premises. The sector views an increase to this ratio as essential in order to ensure these casinos’ long term viability by allowing them to site more gaming machines, and this conclusion was reflected in the white paper. It has also meant that none of these casinos are able in practice to satisfy the current conditions which would allow them to offer the maximum number of gaming machines due to the amount of space they take up.
Businesses that provide online gambling services through websites, apps, or remote devices fall under this category. Applications for operating licences must be submitted through the Gambling Commission’s online licensing system. You will need a premises licence to provide casino games to players in a non-remote setting. We issue operating licences and personal licences; premises licences are issued by local licensing authorities. The Act (as amended) has implications for remote operators and does not impact the powers or authority of licensing authorities. This is so that the authority can control the period within which the full casino premises licence application has to be made.
It means the UK safer-gambling rules do not bind it, GamStop self-exclusion does not reach it, and the UK complaints and dispute-resolution route is not available to you for that site. A licence badge that is a flat image with no working link to the regulator is unverifiable by design. A number that cannot be verified at source is not evidence of a licence; it is just a number printed on a page. Players regularly find that an offshore number returns as expired, as belonging to a different company, or as not licensed at all when run through the issuer’s own checker.
The majority of licensing authorities advocated for the maximum proposed premises fee increase of 30%. Following analysis, we propose to increase the maximum premises fees chargeable by licensing authorities by 15%. We received detailed evidence through the consultation process outlining the impacts which increased fees would have on both the ability of licensing authorities to undertake their duties, and the commercial pressures placed on operators. These fees are used on a cost recovery basis to enable licensing authorities to undertake their gambling enforcement and administrative duties. To ensure this, we outlined in the white paper our intention to increase the cap on the maximum chargeable premises fees which can be charged by licensing authorities. The government will make inviting, causing, or permitting under-18s to play ‘cash-out’ Category D slot-style machines a criminal offence through a draft affirmative statutory instrument.
To obtain a UK gambling license, you must pay initial fees, duties, and taxes. To obtain a gambling license in the UK, you must open a bank account in a UK-based bank. Obtaining this license allows its holder to conduct gambling business in the UK. The UK has several types of licenses related to operating a gambling business. Law & Trust offers professional assistance in obtaining a gambling license. UK legislation supports entrepreneurs engaged in the gambling sector.